CARELIFE Fact-Finding LIFE & Your Personal Relationship Skills, Part 4 of 5
In this section of the CARE program you will be studying about LIFE Fact-finding. Each letter in the word LIFE has a special meaning which can help you begin understanding and helping people in their daily interactions, and in solving personal problems.
The primary meaning of this phrase is to collect information in order to determine the specific details of a particular situation, need, or problem.
Beyond the wording of the definition given above, what do you think fact-gathering is, specifically?
Look up the word fact in a dictionary. See if you can discover a deeper meaning in relation to problem solving.
What would a fact be in this case? Discuss your thoughts with a friend. How would you begin to gather information relating to a particular problem?
It’s important, before you begin trying to solve a problem, to consider what it is you are trying to solve!
Think about a doctor who is about to begin treating a patient’s illness… it is essential that he, or she, has some idea of the disease the patient has before offering treatment. Failure to do this can lead to a misdiagnosis of the patient’s condition, and perhaps do great harm that cannot be reversed.
Read the Bible verses below and think about their meaning in relation to the areas of fact-finding, and problem solving.
He who answers a matter before he hears it, it is folly and shame to him. Proverbs 18:13 (NKJV)
Come now, and let us reason together, saith the Lord… Isaiah 1: 18
What follows are some ways to begin gathering facts to assist in the process of problem solving:
1. Obtain permission before asking any personal questions. You might say: “Do you mind if I ask you something?”
Do you think it is important to ask someone’s permission before probing into their personal life?
2. Ask questions that are able to shed additional light on the problem. It is especially important to remember to be tactful when closely examining someone’s life. Like balloons, emotions are often fragile, and can be broken. Think of some examples that illustrate ways in which you could ask questions without creating more difficulties for the person you’re trying to help. Record your answers for future reference.
3. Offer feedback to make sure you accurately understand the situation.
4. Restate the problem (in your own words). Be certain, as much as possible, that you and the person you’re trying to help understand what has been stated in exactly the same way.
Make sure you’re both on the same page in understanding the discussion.
What can happen to the lines of communication if you and the person you want to help don’t share the same understanding about the problems being discussed?
Put forth the best efforts to avoid misunderstandings that can lead to more problems.
The materials you have been studying in this series can lead to good communication skills, and yet there is still more to understand.
In part 5 of this 5 part series we will be discussing how to put all of this information to work in order to solve problems.
Use the following link to CARELIFE Empowering to see this study.
In order to learn more about developing better Christian relationships we have included an article entitled Perceptions, which we believe you may find helpful.
If you have not read the article, this Perceptions link will take you to it.
This article was written by Chris Teske
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